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From the blog...

Best Buy Customer Service Fiasco–Lessons Learned?

Larry and I have recently moved to Scottsdale, AZ, into a leased fully furnished condo.  We have great landlords, who are friends of ours, but ...

Better Meetings–More Money: Use Collaborative Tools

In a traditional meeting format, everyone takes their own notes, or someone is assigned responsibilities as a note taker, maybe circulating or posting “minutes” of ...
Audio Tips

Whales Are Smart

Armed with Google tools, public records and our own company websites, smart whales are looking as hard at us as we are at them. . ...

Today’s the Day! Embrace Your Growth Strategy

What’s your growth strategy? (If you’re reading this, I hope its whale hunting.) What are you employing to take your business to the next level? ...

Can Your Team Win an RFP Proposal or a Sales Presentation?

Whale Hunters know that big sales require teamwork, whether these are RFP responses or face-to-face sales presentations or statements of work.  But do your capture ...