By: Barbara Weaver Smith How to Offend Your Newest Customer August 22, 2011Sales Process, Small Business Advice, Small Business Growth, Social Media for Businesses, Trustclients, customer service, Paul McCord, selling Tactics that seem to be customer-friendly can really backfire if you imply service that you don't intend to deliver. This content is for Pro - Annual members only.RegisterAlready a member? Log in here