Loading...
The Whale Hunters
Main Menu
  • Home
  • About
    • Company
    • Leadership
    • The Whale Hunters Process for Large Account Selling
    • The Whale Hunters Story
    • Case Studies
      • Tools for Readers of Whale Hunting
  • Join The Whale Hunters Institute
  • Blog
  • Contact
  • Log In
By: Barbara Weaver Smith

How to Offend Your Newest Customer

August 22, 2011Sales Process, Small Business Advice, Small Business Growth, Social Media for Businesses, Trustclients, customer service, Paul McCord, selling

Tactics that seem to be customer-friendly can really backfire if you imply service that you don't intend to deliver.

This content is for Pro - Annual members only.
Register
Already a member? Log in here
Prev post
Next post

Get Large Account Tips in Your Inbox

Newsletter Signup Footer


From the blog...

Tough Questions

Tough Questions

Today’s post is about preparing for the tough questions. Sometimes you are tempted just to hope they won’t ask questions for which you don’t have ...
woman in water

Who Cares About Your Report?

Who needs to see the results of your work for a customer? We once had a great client, a national marketing company focused on customer ...

Exploring Competition and Collaboration

I posted the first of a series of blog posts today on the topic of “competition” and “collaboration”  at the Women on Business blog. I ...
Audio Tips

Seeing Through the Fog

This tip describes an activity to help you "know what you don't know" or what you THINK you know about a current whale customer.

Data to Drive Sales Execution Improvements

A new report from CSO Insights is their This research study–19th in CSO’s series–looked at more than 100 metrics and garnered responses from 1200 companies. ...

Discovery

buy essay papers Oh how we love to tout our services!  Typically as we plan to introduce ourselves to a whale we are focused on ...