Loading...
The Whale Hunters
Main Menu
  • Home
  • About
    • Company
    • Leadership
    • The Whale Hunters Process for Large Account Selling
    • The Whale Hunters Story
    • Case Studies
      • Tools for Readers of Whale Hunting
  • Join The Whale Hunters Institute
  • Blog
  • Contact
  • Log In
August 22, 2011

How to Offend Your Newest Customer

Tactics that seem to be customer-friendly can really backfire if you imply service that you don't intend to deliver.

This content is for Pro - Annual members only.
Register
Already a member? Log in here
Continue reading...

Get Large Account Tips in Your Inbox

Newsletter Signup Footer


From the blog...

We don’t get it!

We had a great whale hunting session in Scottsdale last week working with the Asia/Pacific sales team of an international company. In the course of... ...

How to Scout Whales on LinkedIn

Are you one of the executives who still think social media is frivolous, trivial, and unrelated to your business?  Think again!  In this article, I ...

Yesterday Planning For The Next 5 Years

We hate change. We really do. Unless, of course, we’re already in a bad place and we recognize that change is less painful than where ...
Whale Hunting: How to Land Big Sales and Transform Your Company

Ten Years of Whale Hunting for Large Accounts

Ten years ago, in January 2008, Wiley published Whale Hunting: How to Land Big Sales and Transform Your Company, the book about large account sales ...

Leadership Lessons from Three Economic Sectors

It was announced today that Frances Hesselbein, founder of the Hesselbein Leadership Institute, has been named the Class of 1951 Chair for the Study of ...

One of The Best Business Superpowers – Courage

Courage is such a strong word to use in the business environment but it can be fitting. I recently decided it was time for me ...