Brand PromiseSmall Business AdviceWomen in Business Your Brand and Your Community You probably know a few business people in your community who"everybody knows." They're so visible, so involved, so active in doing good things that others…Barbara Weaver SmithNovember 25, 2013
Brand PromiseSales TipsSmall Business AdviceSmall Business Growth Do you deliver “timeliness?” Is timeliness an important part of your service? A good way for small companies to differentiate is by using their agility and flexibility to…Barbara Weaver SmithJune 27, 2013
Sales ProcessSales TipsSmall Business Advice How to Lose with Rigid Rules When you have rigid rules for customers, you will lose business.Barbara Weaver SmithOctober 26, 2011
Business Development StrategySmall Business AdviceTrust How Do You Really Train Customer Service Employees? How well you prepare customer service representatives has everything to do with your brand.Barbara Weaver SmithOctober 3, 2011
Case StudiesSales ProcessSmall Business AdviceSocial Media for Businesses More Ways to Offend Prospects and Ruin Your Business How you behave when you lose a sale reflects on the character of your business.Barbara Weaver SmithAugust 25, 2011
Sales ProcessSmall Business AdviceSmall Business GrowthSocial Media for BusinessesTrust How to Offend Your Newest Customer Tactics that seem to be customer-friendly can really backfire if you imply service that you don't intend to deliver.Barbara Weaver SmithAugust 22, 2011
Business Development StrategySmall Business AdviceSmall Business Growth Whale Hunting Before I Knew What it Was When I started in “sales”, I didn’t want the word sales in my title. In 1993, I graduated from Architecture school and took a job…Guest BloggerJune 13, 2011
Business DealsBusiness Development StrategySales DevelopmentSmall Business AdviceSmall Business Growth Staying True to Healthy, Customer Driven Growth I think it’s important keep the growth conversation in check. The Whale Hunters process is all about smart growth. Each phase of our process is…Guest BloggerApril 13, 2011
Business DealsBusiness Development StrategySales DevelopmentSales ManagementSales ProcessSmall Business Advice Are You Missing the Smallest Sales Opportunities? Don't think for a second that you'll keep this whale-client because you landed the big, initial sale. Your team needs to be accessible, reliable, and…Guest BloggerMarch 22, 2011