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From the blog...

Showing Your Client Gratitude

Nothing makes a stronger statement to your clients than “thank you.” Thank you is part of the customer experience. “Thank you” demonstrates appreciation, builds loyalty, ...

Novel Ways to Help Employees Understand the Need for Change

When you combine expert facilitation with visual representations of the outcomes that were achieved in a collaborative manner, you have a living reminder of the ...

Do you have the right team for fast-growth?

As we teach companies to become whale hunting organizations, we talk about what it means to be hungry for new business and what it means ...

Seven Bad-Boss Behaviors to Avoid

Strong workplace relationships among leaders and their employees are vital to a healthy organization. Gallup found that no single factor more clearly predicts the productivity ...