Showing Your Client Gratitude

Nothing makes a stronger statement to your clients than “thank you.” Thank you is part of the customer experience. “Thank you” demonstrates appreciation, builds loyalty, and personalizes the relationship. After all, if you are not truly grateful for your client’s decision to enter into a business relationship with you, it is only a matter of time before your client will realize you expect their business and you don’t value it. “Thank you” is the easiest and most sincere way to initiate your gratitude for the opportunity to establish and continue a valued business relationship.

Business Stories: Did You Hear the One About . . .?

I started the day with Alltop to see what my favorite bloggers were talking about.  I found a link from Guy Kawasaki to an article about story-telling–what intrigued me was the title:  7 Deadly Sins of Business Storytelling.  It’s based on Jennifer Aaker and Andy Smith’s book, The Dragonfly Effect.  And it was a coincidental topic, since The Whale […]

Your Content Strategy–Whose Content?

After my last post about a content strategy, Merlin U Ward [Twitter @merlinuward] asked me, “What about media aggregators?”  An “aggregator” is someone (or in most cases today a set of software tools) that gathers content produced by others and makes it available to people who want easy access to good filtered content on that topic.  […]

Start Your Week With Simple Sales Ideas

There are huge businesses to help individuals with sales technique, but I’ve always found some of the best business advice can come from good friends and mentors. Sometimes it just takes a small, quick reminder to get us started for the week ahead. What sales advice can you share with us? We’d love to hear from you.

Working with Small Biz is a Big Deal

Today’s guest post comes from Raylie Dunkel, a Whale Hunters Certified Partner who does business in the New York City metropolitan area.  Thanks for sharing this interview with us today, Raylie! Small companies doing business with large companies: it should be easy.   We could each tick off a list of reasons why it should happen […]

How To Be Hungry and Still Eat a Good Breakfast

Today we are pleased to feature a guest post by our friend Chris Conrey.  You’ll enjoy Chris’s blog Conrey is for Closers.  Thanks for joining us today, Chris! Breakfast is the most important meal of the day; that’s beaten in our heads from kindergarten onward into our adult lives.  It gets your day started off […]

How to Get Your Green Light (and Stop the Fear)

In a recent article on Entrepreneur.com, Tom Black gave this piece of advice:  Understand the sales process. A sale happens, he says, when there’s a transfer of feeling and when you bring people to a point of decision. Of course, we’re all about sales process, but sometimes, even when you’ve done everything right you get […]