Are You Building Trust or Just Fixing Blunders?

We came home from the grocery with a little mesh package of new red potatoes. Also a package of baby portabella mushrooms. Planned to use them on the same day; did not demand that they stay fresh for even three days (although that wouldn’t be too much to expect, would it?)

As I started assembling the roast pork tenderloin dinner, I discovered that the potatoes were rotten. Not just mildly old—completely unusable. All of them. So good husband returned to the supermarket to get replacements. A few minutes after he left, I opened the portabellas. Whew! Old. Unacceptable. So from a very expensive, high-end so-called “luxury” grocery store, I had two high-priced items on the same day that were unfit to eat. From a provider whose minimum requirement should be “food that is fit to eat on the day you buy it.”

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Whale Hunting Before I Knew What it Was

When I started in “sales”, I didn’t want the word sales in my title. In 1993, I graduated from Architecture school and took a job as “Sales Engineer” for a custom returnable packaging company. Yes – I was responsible for selling, but I never really saw myself as a salesperson. I saw myself more as a “figure out a way to solve customer problems in a way that my company could make money” person. This became especially true as I grew in responsibility to become a business manager and owner of my own businesses. Here are three lessons I’d like to shar

Sales Should Not Be a Dirty Word

Not all sales people are scum of the earth. They do the work for businesses to thrive, create jobs, build connections and grow. So, if you’re in sales (or whatever you do), don’t be evil. And if you’re not in sales, please don’t be too quick to judge. There are a lot of sales professionals out there doing great work!

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The Pleasant Comfort of Trust

There is nothing more enjoyable than being in comfortable surroundings. In the show Cheers, I am quite certain it wasn’t the just beer that brought Norm to the bar—though it was a nice bonus. Rather, it was the comfort and comradery that he felt at the bar. Norm could be himself and not really give a care. If you remember, the entire group in that bar was extremely open, frank, and much braver within the group than outside of it.

Creating Leverage with the Right Tools

Whether you are a die hard whale hunter or follow some other sales methodology, success in sales really comes down to following a defined sales process. I am not going to get into the specifics about any one process, but I would like to talk about the value in pairing your process with the right technology. I look at technology as a tool and not an end in and of itself. Like any tool, when it is used correctly, it can help you do great things.

Searching for Business Development Tactics

Recently all of you out in the blogosphere have been finding us via the search term “business development tactics.” Curiosity hasn’t killed this cat yet, so I did my own search to see how we stack up against the competition.

I'm happy to report, you have a lot of good options out there. Surprisingly relevant information.

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Wonder Woman & The B2B Sale

From The Whale Hunters, we know it takes a strong team with a variety of skills to land a whale. You want women on your team. There are natural advantages Wonder Woman brings to the table that Superman and Underdog don’t have. And I’m not just talking about her magic Lasso of Truth.