Why People Pay for Process

If you have what Strategic Coach Dan Sullivan calls a “Unique Process,” you are way ahead of your competition in differentiation. Your brand promise IS that you will deliver the outcomes that your process inevitably produces. The illustration to your left is a replica of The Whale Hunters Process™. It consists of three stages–Scout, Hunt, and […]

Data to Drive Sales Execution Improvements

A new report from CSO Insights is their This research study–19th in CSO’s series–looked at more than 100 metrics and garnered responses from 1200 companies. Essentially, this piece is a summary of the study, with more detailed information on various metrics available through CSO Insights–industry specific responses, for example. What always strikes me about the […]

Ten Ways to Lose . . . Even When You’re the Best

I have several clients whose products and services are demonstrably better than those of their competitors, based on independently verifiable measures.

Nevertheless, these clients do not always win their deals—in fact, when we first meet them, they are typically losing out on many deals where they offered a superior solution.

Why is that? How can that happen? If you base your sales strategy on “we’re the best,” you’re bound to lose.