Business Development StrategySmall Business AdviceTrust How Do You Really Train Customer Service Employees? How well you prepare customer service representatives has everything to do with your brand.Barbara Weaver SmithOctober 3, 2011
Fatal Sales FailuresSales ProcessSales Tips Fatal Sales Failures: Recap #1 Recap of week one of Fatal Sales Failures featuring five great sellers on their worst mistakes and how they learned to avoid them.Barbara Weaver SmithSeptember 18, 2011
Business DealsBusiness Development StrategySales DevelopmentSmall Business AdviceSmall Business Growth Ask Your Customers The Ultimate Question Whale Hunting is a great strategy to grow your company fast. But even fast-growing companies make on average 80% of their revenue from existing clients.…Barbara Weaver SmithJuly 19, 2011
Business DealsBusiness Development StrategyBusiness Development TacticsLink RecommendationsSales TipsSmall Business Advice People Buy from People They Like We believe that this old adage is for the most part true, but not quite so simple. Really, what ever really is so simple? Actually,…Guest BloggerJune 20, 2011
Business Development StrategySales ManagementSmall Business AdviceSmall Business GrowthTrust Are You Building Trust or Just Fixing Blunders? We came home from the grocery with a little mesh package of new red potatoes. Also a package of baby portabella mushrooms. Planned to use…Barbara Weaver SmithJune 16, 2011
Business DealsBusiness Development StrategySales TipsSmall Business AdviceSocial Media for Businesses The Pleasant Comfort of Trust There is nothing more enjoyable than being in comfortable surroundings. In the show Cheers, I am quite certain it wasn’t the just beer that brought…Guest BloggerMay 24, 2011
Business DealsBusiness Development StrategySales DevelopmentSales ManagementSales ProcessSmall Business Advice Are You Missing the Smallest Sales Opportunities? Don't think for a second that you'll keep this whale-client because you landed the big, initial sale. Your team needs to be accessible, reliable, and…Guest BloggerMarch 22, 2011