Many sales people give up on their dreams because they worry about and try to avoid that feeling of rejection that comes when a prospect says “No”. It’s a natural concern. No one really wants to feel like a reject in life. However, it is a word that successful sales people must navigate past if they are to close deals, especially big ones.
When you hear “No”, it’s important to discern the story behind the “No”.
A lot of small companies adopt a mantra of “Think Big, Act Big” as a way to motivate everyone towards growth. It’s an amazingly common attitude. Donald Trump claims he invented the “Think Big” phrase. New Zealand thinks their prime minister invented it. It’s the title of a really bad movie. So I don’t really know where it comes from, […]
Sales in and of itself can often feel confusing. “What can I do to get my foot in the door at this company that I know (based on my research) is a perfect fit for my business offerings when I don’t have any connections there? Why won’t she return my calls to discuss the proposal she requested? Why didn’t they buy when they gave me all the right signals? How could they have possibly selected our biggest competitor when clearly we are the best fit to meet their stated objectives/needs?” I’m sure most of these sound familiar. So rather than sit at your desk ho-hum and ruminate on these questions, recognize these challenges during the sales process as opportunities to INNOVATE.
Courage is such a strong word to use in the business environment but it can be fitting. I recently decided it was time for me to start my own company after working for two wonderful people for 9 years. I know I am not running into burning buildings or facing enemy fire but I do know it took a lot for me to make this leap.
If I am being honest I think deep down I knew I should have left about 3 years ago. But I could always come up with a reason to stay, a reason to let my fear of the unknown, of failing, overcome my desire to take the leap. In the end, while not heroic, it did take courage for me to do what I knew was right.
We believe that this old adage is for the most part true, but not quite so simple. Really, what ever really is so simple? Actually, the more I thought about this saying, the more I realized that it fits quite nicely with what we teach to small businesses.
Let’s talk about being hungry. You want this. You want to be successful. Grow your company. Close that deal. Are you motivated? Yes. Inspired? If you’re like most entrepreneurs, some days are better than others. Many entrepreneurs work so hard for so long, soon the “spirit” part of their entrepreneurial spirit is gone. In order to keep it real, sometimes you need a break. A breather. Renew the sense of purpose with which you started this endeavor. Even taking the smallest moment to get re-energized will help you bring more to the table in your conversations, partnerships and strategy.
When I started in “sales”, I didn’t want the word sales in my title. In 1993, I graduated from Architecture school and took a job as “Sales Engineer” for a custom returnable packaging company. Yes – I was responsible for selling, but I never really saw myself as a salesperson. I saw myself more as a “figure out a way to solve customer problems in a way that my company could make money” person. This became especially true as I grew in responsibility to become a business manager and owner of my own businesses. Here are three lessons I’d like to shar
Here are five key points to consider in preparation to make your initial call on a prospective customer. No, they’re not about putting brochures in a folder or loading up the power point!
Not all sales people are scum of the earth. They do the work for businesses to thrive, create jobs, build connections and grow. So, if you’re in sales (or whatever you do), don’t be evil. And if you’re not in sales, please don’t be too quick to judge. There are a lot of sales professionals out there doing great work!
There is nothing more enjoyable than being in comfortable surroundings. In the show Cheers, I am quite certain it wasn’t the just beer that brought Norm to the bar—though it was a nice bonus. Rather, it was the comfort and comradery that he felt at the bar. Norm could be himself and not really give a care. If you remember, the entire group in that bar was extremely open, frank, and much braver within the group than outside of it.
Let‘s say you want to get a bigger client. Like a huge international group. And you want to sell something, that is so big, that you have do deal with the board of directors, to get it signed. How do you navigate and align all those people that are involved in the sale?
At some point in your sales process, your team will deliver “the big pitch.” This event could take place at your place of business or at your prospect’s office. If you invite them to your place of business, we call it “The Big Show.” If you are visiting them, it’s “The Road Show.” This isn’t just your usually Monday meeting. This is a big deal. Don’t assume that just because you got the meeting that you got the deal. You and your team have to rock it! Below are some best practices for a winning presentation.