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From the blog...

Don't Forget

The Memorable Presentation

When you’re preparing a sales presentation with your team, you should be telling a story. You need an introduction, a conclusion, and a middle that ...

The Sunday Show: Are You Thinking Too Small?

This week’s Sunday Show takes up a topic that I’m encountering frequently with clients these days.  Entrepreneurs, executives, and sales personnel who had formerly achieved ...

How Do You Really Train Customer Service Employees?

How well you prepare customer service representatives has everything to do with your brand.

Novel Ways to Help Employees Understand the Need for Change

When you combine expert facilitation with visual representations of the outcomes that were achieved in a collaborative manner, you have a living reminder of the ...

Better Meetings–More Money: Share Easily

What happens after a meeting is over?  Do you have quick and easy ways to share the outcomes and next steps, both with people who ...

Emerge from the Economic Slump–Repost

I am very pleased to have a guest blog post published at Venture Beat in the Entrepreneur Corner. It’s all about how to refocus your ...