From The Whale Hunters, we know it takes a strong team with a variety of skills to land a whale. You want women on your team. There are natural advantages Wonder Woman brings to the table that Superman and Underdog don’t have. And I’m not just talking about her magic Lasso of Truth.
In today’s world “instant gratification” is a very strong mindset. It seems we may not have learned enough from the economic collapse of the past few years. “Instant gratification” is especially prevalent in the sales world these days, as well. It seems that the teachings of “getting to no” in conjunction with management pressures to close deals today have created a sales professional that is only interested in spending their time with prospects who are ready to buy now. Effective prospecting in sales has become what day trading is to the stock market – no one is investing for the long term.
Today’s prospecting behaviors involve finding someone who is ready to buy, submitting piles of proposals, or responding to RFQ’s (Request for Quote) that have little chance of being won.
Making a commitment to hunt whales is the beginning of a dramatic cultural shift. It’s more than just a new business development strategy. Embarking on this process successfully requires vision, planning, implementation and personal development from everyone involved, particularly the CEO.
Nothing makes a stronger statement to your clients than “thank you.” Thank you is part of the customer experience. “Thank you” demonstrates appreciation, builds loyalty, and personalizes the relationship. After all, if you are not truly grateful for your client’s decision to enter into a business relationship with you, it is only a matter of time before your client will realize you expect their business and you don’t value it. “Thank you” is the easiest and most sincere way to initiate your gratitude for the opportunity to establish and continue a valued business relationship.
As we teach companies to become whale hunting organizations, we talk about what it means to be hungry for new business and what it means to have that same warrior spirit. Think about your team, and ask yourself, “Do I have the right people on the bus?” For small businesses that aspire to be in fast-growth mode, it’s a critical question.