If your perspective is outbound on the customer, you need to change your viewpoint. See and understand the world from the client’s perspective, internalize what…
Guest BloggerSeptember 15, 2011
We believe that this old adage is for the most part true, but not quite so simple. Really, what ever really is so simple? Actually,…
Guest BloggerJune 20, 2011
Today's guest blogger is Dave Cooke--more about Dave at the end of the post. Thanks, Dave, for sharing your words of wisdom with The Whale…
Barbara Weaver SmithJanuary 28, 2011